If you love meeting customers in a modern and fast-paced environment, then this job is for you.

Our shops are where we meet our new and existing customers who want to know more about our products and services. It is where we build friendly customer service relationships by answering service inquiries and through the processing of bill payments. We want our customers to feel the customer-centric culture which we believe in and we need driven people for that. This is an excellent opportunity for a motivated people-person who wants to be creative and grow in skill and knowledge, both personally and professionally.

Identify customer needs and define the possible packages suitable for them and their household;
Maintain a high level of customer satisfaction through a friendly attitude;
Ensure that customer inquiries are explained and solutions are provided.

Job requirements

People fluent in Maltese and English
A passion for meeting and greeting customers;
Ability to build strong customer relationships;
A proactive person who can work on their own initiative and as part of a team;
Preferably with experience in a sales or in a customer service environment.

What you'll get

Full training to assist customers on a face to face basis;
An attractive salary;
Good commission for sales;
Periodical performance incentives;
Company benefits.

About Us

Melita Ltd:

At Melita, we help people stay connected with the most technologically advanced telecommunication services around. We started back in 1992, and today we set the standard for digital technologies in Malta, providing services to more than 75% of Maltese households and an ever-growing number of businesses. As our name suggests, we’re rooted in Malta, but with international shareholders and operations in Italy and Germany, we have an outlook that goes beyond Maltese shores, an outlook that’s reflected in our culture and our team.

Retail Customer Advisor

Job Description