Our client is looking to onboard a Process Analyst, to analyze, design, and optimize cross-departmental business processes to drive operational efficiency. Collaborating with cross-functional teams, you will identify improvement opportunities, implement best practices, and support high-impact digital transformation and automation initiatives.

Responsibilities

Review workflows, documentation, and operational practices to develop detailed process maps that pinpoint bottlenecks and inefficiencies
Facilitate workshops to gather requirements and build streamlined workflows focused on automation, cost reduction, and scalability
Partner with business units to align goals, manage change, address concerns, and ensure seamless execution of new processes
Support the integration of modern tools, artificial intelligence, and emerging technologies to optimize departmental operations

Requirements

Minimum of 2 years in process improvement, business analysis, or project management role
Proficient in Maltese & English, both written and verbal
Strong analytical, problem-solving, and process mapping abilities with high attention to detail
Proactive, adaptable, and confident operating independently with minimal supervision in a fast-paced environment
Interest in AI, automation, and tech-driven process innovation is highly desirable

Benefits

Health & Life Insurance
Company Discounts
Hybrid

About Us
Konnekt:
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Process Analyst

Job Description