We are seeking a proactive and detail-oriented Network Support Specialist to join our team. In this role, you will be responsible for researching new products, maintaining high-quality coverage standards, supporting network members, and ensuring the smooth administration of recruitment and communication processes.

Key Responsibilities

Conduct ongoing research on new products and market trends. Select and apply appropriate research methodologies and techniques to ensure accuracy and quality of coverage.

Collaborate with quality and technical teams to develop innovative quality-checking methods. Ensure consistent quality standards across all network activities.

Provide structured training sessions to new network members. Support members through ongoing guidance, troubleshooting, and issue resolution.

Oversee the administration of network members for recruitment purposes. Maintain accurate records of member information and onboarding processes.

Administer the shared mailbox and support tickets, ensuring timely responses and meticulous issue tracking.

Travel as required to ensure quality standards are met and relationships with network members are strengthened.

What We Offer

A dynamic role that blends research, quality management, and people engagement.

A collaborative and supportive team environment.

Career growth opportunities in data, customer support, or operations.

RequirementsBachelor’s degree required (Business, Research, Quality Management, or a related field).

Strong analytical, research, organizational, and administrative abilities.

Familiarity with research methodologies and quality assurance practices.

Proficiency in MS Office Suite and digital communication tools.

Ability to manage multiple priorities in a fast-paced environment and a willingness to travel as needed.

About Us

Konnekt:

Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.

At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.

Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.

About Us

Konnekt:

Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.

Junior Support Coordinator

Job Description