About the job Front Office & Sales Support Administrator

Manpower Malta is seeking to recruit a Front Office & Sales Support Administrator to join our client's team.

The Front Office & Sales Support Administrator will act as the first point of contact for visitors, customers and incoming enquiries. This position combines front office administration, customer service and sales support, requiring a professional and organised individual who can manage daily administrative activities while supporting commercial processes. The successful candidate will assist customers, process documentation, coordinate with internal departments and contribute to maintaining a positive and professional customer experience.

Responsibilities

Manage the front desk, welcome visitors, handle incoming and outgoing calls, respond to enquiries and support daily administrative activities.
Assist customers by providing information, directing enquiries to the appropriate departments and maintaining a professional customer experience.
Process customer orders, support stock management and contribute to sales activities through appropriate upselling and cross-selling.
Prepare and maintain quotations, orders, customer records, sales documentation and other administrative files accurately.
Liaise with customers and internal departments while supporting additional administrative duties as required by the line manager.

Key Requirements

At least 1 year of previous experience in an administrative, front office or similar role.
Competent user of Microsoft Office, including Word, Excel, PowerPoint and Outlook.
Basic knowledge of both Maltese and English.
Strong communication, customer service and interpersonal skills with a professional approach.
Good organisational and time-management skills, with strong attention to detail and the ability to prioritise tasks.

Job Info:

Type of Contract: Indefinite | Fulltime
Salary: Depending on experience
Benefits:
Private health insurance
GP and specialist access
Professional training and study support
Wellness and mental health support
Gym and fitness reimbursements
Paid special leave (marriage, bereavement, compassionate)
Annual uniform allowance (€200)
Team events, social activities, and employee discounts
Work Setting: Office based
Working Days: Monday to Friday
Working Hours: 8.00-17.00hrs
Candidate location: Must be already living in Malta

Front Office & Sales Support Administrator

Job Description