Support and troubleshoot Odoo ERP systems, configure modules, assist users and resolve technical issues. Strong IT, problem-solving and communication skills required.

We are seeking an ERP Technical Support professional to join our growing team.

The successful candidate will be responsible for supporting, maintaining and troubleshooting Odoo ERP systems used by our clients. The role combines technical support, system configuration, problem-solving and direct interaction with clients.

You will work closely with our ERP consultants and development team to investigate technical issues, configure Odoo modules, support implementations and ensure that client systems operate efficiently.

This position is suitable for someone who enjoys technology, troubleshooting and understanding how different business processes can be managed through ERP software.

Key Responsibilities

Your responsibilities will include:

Providing technical support to users of Odoo ERP systems.

Diagnosing and resolving ERP system issues.

Investigating bugs and identifying root causes.

Configuring and maintaining Odoo modules.

Configuring users, access rights, workflows and system settings.

Performing system testing following updates, changes and customisations.

Assisting with Odoo implementation and deployment projects.

Supporting data imports, exports and system migrations.

Liaising with developers regarding bugs, customisations and software enhancements.

Testing custom developments and system integrations.

Assisting with API and third-party system integrations where required.

Documenting technical issues, solutions and system configurations.

Providing guidance and training to users.

Managing and resolving client support tickets within required timeframes.

Assisting clients in understanding and improving ERP-based business processes.

Supporting areas including accounting, inventory, CRM, sales, purchasing, manufacturing and other Odoo applications.

Working both independently and as part of the wider technical team.

Essential Requirements

Candidates should have:

Strong troubleshooting and analytical skills.

Excellent problem-solving abilities.

Good understanding of ERP systems and business software.

Strong general IT knowledge.

Ability to investigate technical issues methodically.

Ability to work independently and prioritise tasks.

Excellent communication and customer service skills.

Strong organisational skills and attention to detail.

Ability to remain calm and professional when resolving urgent issues.

Fluency in English.

A valid driving licence.

Preferred Qualifications and Experience

The following would be considered an advantage:

Degree or diploma in Computer Science, Information Technology, Software Engineering or a related field.

Previous experience with Odoo ERP.

Experience in ERP implementation or technical support.

Understanding of Python.

Knowledge of PostgreSQL databases.

Experience using Linux operating systems.

Familiarity with APIs and third-party integrations.

Understanding of accounting, inventory, CRM, sales, purchasing or manufacturing workflows.

Experience supporting business software or enterprise systems.

Ideal Candidate

We are looking for someone who is:

Passionate about technology and problem-solving.

Curious and eager to learn new systems and technologies.

Comfortable communicating directly with clients.

Highly organised and detail-oriented.

Proactive and willing to take ownership of problems.

Able to remain calm under pressure.

A strong team player.

Interested in learning how businesses operate and how technology can improve their processes.

What We Offer

Competitive salary of €25,000 – €30,000.

Full training provided.

Ongoing technical training and certification opportunities.

Opportunity to work on a wide variety of ERP implementation and support projects.

Career development opportunities within an Official Odoo Partner.

Exposure to Odoo and other modern business technologies.

Friendly and collaborative working environment.

Company equipment provided.

ERP Developer Odoo

Job Description