Position Overview

A Servicing Administrative Coordinator is sought to support the efficient day-to-day operation of the servicing department by coordinating schedules, service activities, technicians, clients, and suppliers while maintaining accurate and timely administrative records.

Key Responsibilities

The selected candidate will plan and update servicing schedules, follow up on open service jobs, prepare quotations for clients, and coordinate the movement of calibrated equipment.

The role includes acting as a key point of contact for clients regarding servicing matters, responding to queries professionally, providing updates, and ensuring service-related activities are followed through efficiently.

Responsibilities also involve liaising with technicians and suppliers, maintaining visibility of ongoing tasks through digital systems, and providing general administrative and operational support to the Technical Operations Manager.

Requirements

Candidates should possess an Intermediate Level or A-Level qualification in English or Maltese, together with confidence in using Microsoft Excel.

Strong organisational and time-management skills, a proactive approach, and the ability to manage multiple priorities are essential.

The ideal candidate should demonstrate excellent customer service and communication skills and be comfortable working independently as well as collaboratively within a team. Experience in a technical, logistics, servicing, or customer-facing coordination role will be considered an advantage.

Familiarity with Acumatica ERP or a similar cloud-based business management system and exposure to service management tools will also be considered assets.

What Is Offered

The successful candidate will benefit from a competitive salary based on experience, private health insurance, additional benefits and performance-related incentives, together with opportunities for professional development.

Career Opportunity

This position offers valuable experience in service administration, technical operations coordination, customer support, and scheduling while providing excellent opportunities for long-term career progression.

Servicing Administrative Coordinator

Job Description