Overview

SOFTSWISS continues to expand the Sportsbook Product Team and is looking for a passionate Product Manager who is ready to take ownership of product areas that directly impact player experience, operational efficiency, and business growth.

You will become part of a fast-growing international product company building one of the leading Sportsbook platforms in the iGaming industry. We are looking for a proactive and business-oriented professional who can transform ideas into well-structured product solutions, adopt and drive new processes, and take on operational ownership that lets the team scale.

Purpose of the role:

In this role, you will work closely with Risk, Operations, Design, Analytics, and Engineering teams to create features that improve betting experience, scalability, retention, and partner satisfaction. You will work alongside our team of Product Owners as a peer, bring structure to how we work, and take on operational responsibilities that free up leadership to focus on strategy.

We value people who combine structured thinking, ownership mentality, and strong communication skills with genuine curiosity about product development, process improvement, and user behavior.

What We Expect From You

Ownership mentality and proactive approach — willing to pick up work beyond your immediate product scope
Strong prioritization and decision-making skills
Comfortable taking on operational and process-improvement work, not just product delivery
Ability to work independently while collaborating across teams as an equal partner
Structured thinking and problem-solving capabilities
Focus on delivering measurable business value
Passion for solving product challenges through smart, pragmatic, and user-centric approaches

Key responsibilities

Product Delivery & Ownership

Own and manage the product backlog and roadmap for your product area
Translate business goals into clear product requirements and user stories
Prioritize initiatives based on business impact, customer value, and technical complexity
Drive feature delivery from discovery through release and post-launch evaluation
Ensure product quality and readiness throughout the development lifecycle
Approach product areas strategically — connect day-to-day delivery to longer-term product and business goals, not just the next release
Proactively identify risks, dependencies, and opportunities before they become blockers

Process Ownership & Operational Leadership

Identify, propose, and drive adoption of new processes across the product team
Take on operational workflows and reporting currently owned by product leadership
Act as a reliable owner for recurring operational tasks (monitoring, reporting, cross-team coordination)
Continuously improve product delivery practices and team ways of working

Stakeholder Management

Collaborate closely with fellow Product Owners/Managers and business stakeholders as a peer
Align product solutions with Business stakeholders, Risks, Operations
Facilitate communication between business and development teams
Participate in roadmap planning and sprint ceremonies

Product Discovery & Improvement

Analyze user behavior, product metrics, and market trends
Identify opportunities for UX, retention, and conversion improvements
Support hypothesis validation and experimentation initiatives
Contribute to continuous improvement of product processes and delivery practices

Documentation & Communication

Prepare concise and structured product documentation (Product Vision, BRD, presentations)
Define acceptance criteria and ensure shared understanding across teams
Maintain transparency around priorities, risks, and delivery timelines

Required Experience

3+ years of experience as a Product Owner, Business Analyst, or Product Manager in digital products
Experience in Sportsbook, Betting, or iGaming products
Understanding of sportsbook mechanics, odds, betting flows, or player behavior
Experience working in Agile/Scrum environments
Strong skills in backlog management and requirements definition
Track record of proposing and driving adoption of new processes, not just following existing ones
Ability to communicate effectively with both technical and non-technical stakeholders
Analytical mindset with attention to detail
Experience working with Jira, Confluence, Google, Slack
Strong written and spoken English

Nice to have:

Experience with A/B testing and product analytics tools
Technical understanding of APIs and integrations
Experience working with high-load or real-time systems
Knowledge of B2B/B2C Sportsbook approaches
Practical experience using AI tools to improve product or process workflows (e.g., AI-assisted analysis, documentation, reporting)

Our Benefits:

Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events

Product Manager – Senior

Job Description