We are seeking an experienced and motivated Spa Manager to oversee daily spa operations, supervise the team, and ensure excellent customer service and operational efficiency.

Key Responsibilities

Oversee daily spa operations and service delivery.
Supervise and motivate the spa team.
Prepare staff rosters and monitor attendance and performance.
Ensure high customer service standards and handle complaints.
Monitor sales, revenue, and business targets.
Manage stock levels and product usage.
Ensure cleanliness, maintenance, and safety standards.
Support staff training and prepare operational reports.

Requirements

Previous experience in spa management, hospitality, or a similar supervisory role.
Strong leadership, communication, and organisational skills.
Excellent customer service and problem-solving abilities.

Spa Manager

Job Description