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The Restaurant Supervisor oversees the daily operations of the restaurant, ensuring high standards of service, guest satisfaction, and smooth coordination between front-of-house and kitchen staff.

The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring smooth service, high-quality guest experiences, and adherence to hygiene and operational standards. This role involves supervising restaurant staff, coordinating with the kitchen, and maintaining efficient workflow to maximize guest satisfaction and operational efficiency.

Key Responsibilities

Staff Supervision & Training

Manage, guide, and motivate restaurant staff.

Assign duties and ensure proper staffing levels.

Conduct training and monitor staff performance to maintain service standards.

Guest Service & Experience

Ensure excellent service and handle guest inquiries or complaints professionally.

Monitor table setups, cleanliness, and overall dining experience.

Respond promptly to guest requests and ensure high satisfaction levels.

Operational Management

Coordinate with the kitchen for timely preparation and delivery of orders.

Monitor inventory, stock levels, and equipment to ensure smooth operations.

Ensure compliance with hygiene, safety, and hotel/restaurant policies.

Reporting & Administration

Maintain records of staff schedules, attendance, and performance.

Assist management in preparing reports related to restaurant operations, revenue, and guest feedback.

Support in implementing promotions, events, or service initiatives

Food and Beverage Supervisor

Job Description