We are looking for a Spanish-speaking Sales Officer to join our team, responsible for driving sales through outbound calls, closing deals, and supporting client onboarding. This is a highly sales-focused, phone-based role, ideal for someone with recent online sales experience or a customer service/call centre background with a strong sales mindset.

The ideal candidate must be native Spanish from Spain, with good English communication skills and proven experience in sales or a target-driven customer-facing environment.

Responsibilities

Proactively pursue new sales opportunities by implementing designated strategies and directives.
Meet sales targets and deadlines set by the team.
Collaborate with fellow team members to enhance process efficiency and achieve better outcomes.
Handle customer onboarding and verification following operational procedures and policies.
Gain a deep understanding of the organization's products and ensure accurate information is provided to customers.
Address customer inquiries promptly through email, SMS, and phone channels.
Deliver exceptional customer experiences.
Liaise closely with various departments within the organization, particularly in payments and collections, to ensure smooth and transparent interactions.
Uphold the organization's code of ethics and related policies.
Contribute to the production of sales reports.
Participate in the training and mentoring of team members.
Assist in documenting operational procedures for the team.
Offer suggestions and ideas for enhancing operational systems, processes, and procedures.
Undertake additional tasks as assigned by the team leader.

Requirements

Have minimum 1 year of experience in Telesales, Cold Calling or Online Customer Support
Possess a higher education qualification.
Proficient in English and Spanish (native) languages.
Demonstrated experience in sales of financial products.
Familiarity with customer onboarding and documentation verification processes.
Quick learner with a passion for sales.
Strong communication skills with a focus on achieving results.
Ability to work independently.
Good proficiency in Microsoft Office tools, particularly Excel.
Relocation Package available
Health Insurance
Salary Increase after Probation
Performance Bonuses

Spanish Sales Officer

Job Description