Call Agent

We are looking for a reliable Call Agent to manage incoming calls and coordinate roadside assistance services. The role requires clear communication and efficient handling of customer requests.

Key Responsibilities

Answer incoming phone calls promptly and professionally

Gather essential information from clients

Dispatch the appropriate drivers for roadside assistance or towing services

Maintain accurate call and service records

Requirements

Strong communication and listening skills

Ability to stay calm and organized under pressure

Basic computer skills

Team-oriented and customer-focused attitude