Eeze is a Malta-based, technology-driven company that has been developing world leading online gaming platforms and solutions since 1999. Underpinned by a history that directly interconnects with the rise of online gambling, the company has been a key pioneer within the international market. Over the years, Eeze has amassed a world-class team of gambling specialists who remain at the frontiers of innovation within this ever-evolving industry. With a focus on being an international B2B Live Casino provider with our Eeze brand, we have over 700 talented team members based in various locations across Europe, with our headquarters and studio in Malta - Europe's leading iGaming hub.

Job Summary

The Integrations Configuration Specialist is responsible for managing client facing configuration across our casino and live casino platform. The role supports new client onboarding, portfolio expansion, game and table releases, and ongoing production configuration.

The specialist will become the subject matter expert for Backoffice configuration and will be accountable for ensuring that configuration changes are completed accurately, efficiently and safely. They will also play an important role in continuously improving how configuration work is performed by identifying inefficiencies, unnecessary manual steps and operational risks.

The role works closely with Integration Managers, Commercial teams, Product Owners and Business Analysts to ensure configuration requirements are understood and delivered effectively, while helping shape improvements to the Backoffice that make configuration simpler, faster and more secure.

The Configuration Specialist does not own client relationships, client roadmaps or integration delivery. All work is provided through Integration Managers and Commercial Managers, with overall prioritisation governed by the Integrations and Delivery Manager.

Key Responsibilities

Client & Portfolio Configuration

The Configuration Specialist will manage operator and brand configurations, including game enablement and disablement, lobby and category configuration, and client specific game limits and settings.
They will support Integration Managers with client onboarding, portfolio management and production configuration activities, as well as helping coordinate configuration requirements for major game and table releases across multiple operators.

Production Configuration & Quality

They will be responsible for ensuring that production configuration changes are completed accurately and in line with defined processes, validation requirements and four eye controls.
The role will involve troubleshooting configuration issues and identifying when additional clarification or escalation is required before a change is made.

Configuration Processes & Ways of Working

The configuration specialist will become highly knowledgeable in casino and live casino Backoffice systems and will own the ways of working around configuration activities. They will continuously look for opportunities to make these processes more efficient, consistent and scalable.
A key part of the role will be identifying unnecessary manual steps, inefficient workflows and potential configuration risks.

Backoffice Improvement

The specialist will be encouraged to challenge processes that create unnecessary complexity and proactively raise improvement requirements with Product Owners and Business Analysts.
The specialist will provide practical input into the design and improvement of Backoffice functionality, ensuring that new capabilities are built with the needs of configuration teams in mind and include appropriate safeguards to reduce the risk of client facing errors.

Cross Functional Collaboration

They will work closely with Integration Managers, Commercial teams, Product Owners and Business Analysts to ensure configuration requirements are clearly understood and delivered effectively. Prioritisation and delivery of changes requiring Product, Engineering or wider organizational support remain with the relevant functional owners.
The specialist will also keep Integration leadership informed of recurring configuration challenges, operational risks and opportunities to improve the Backoffice experience.

Qualifications and Skills

Essential

Experience, 1-2 years within iGaming, preferably within casino or live casino.
Strong technical aptitude and a good understanding of casino and live casino platforms (Backoffice).
Excellent knowledge of and confidence working with Backoffice and configuration systems.
A strong understanding of how Backoffice configuration impacts client facing game and platform functionality.
Excellent attention to detail, particularly when making changes within production environments.
The ability to troubleshoot configuration issues and recognize when a change requires clarification or escalation.
A good understanding of different platform environments, including development, testing, UAT and production.
Experience working with Jira or similar task management tools.
Strong organizational skills and the ability to manage multiple configuration requests accurately.
The ability to understand requirements and clearly communicate configuration needs, risks and improvement opportunities.
A proactive approach to identifying inefficient processes and proposing practical improvements.

Desirable

Experience supporting casino or live casino operator onboarding and portfolio management.
Basic knowledge of scripting (Jenkins etc.) or automation.
Experience working with processes or tools designed to reduce repetitive manual tasks.

Personal Attributes

Highly detail oriented, reliable and focused on delivering quality work.
Technically curious and comfortable learning complex platform and backoffice functionality.
You naturally look for ways to make processes simpler, faster and more scalable.
Proactive when identifying risks and take pride in preventing client facing configuration issues.
Confident challenging inefficient processes and advocating for better solutions when you see an opportunity to improve the way things are done.
You take ownership of your work and are always looking for ways to improve how configuration tasks are performed.
Comfortable working with production systems and understand the importance of following appropriate controls and validation processes.
You work well with Integration, Commercial, Product and Business Analysis teams and can communicate clearly with both technical and non technical stakeholders.
You understand the importance of balancing speed and efficiency with accuracy, control and quality.
Comfortable working in a fast paced environment where priorities can change and multiple requests need to be managed effectively.

What's in it for you?

Opportunities for personal growth and learning.
An open, inclusive, and supportive team where you will be valued, and your suggestions are always welcome.
24 days of paid holiday per year, in addition to local public holidays.
Life assurance (2× annual salary).
Private medical insurance.
€400 annual wellness allowance.
€80 monthly lunch allowance.
Team-building opportunities.
Parking(limited).
Local discounts and more

Integrations Configuration Specialist

Job Description