About The Company

Welcome to Sportserve

Sportserve forms part of a remarkable group of sports betting and sportsbook technology companies, focused on delivering first class sports betting and casino experiences for our clients worldwide.

Since launching our global hiring initiative, we now employ over 1,600 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice.

About The Role

The Reconciliation Specialist will play a crucial role in ensuring the accuracy and integrity of financial transactions and records. Positioned within our International Finance team, you'll be responsible for reconciling various financial accounts and transactions both internally (financial data vs operational data) and externally (internal data to external data) to support our strategic business development goals. This role is essential for maintaining financial accuracy in our dynamic and rapidly growing company.

Responsibilities

Reconciliation of Payment Service Providers (PSPs) and Banks to internal operational reports
Follow up on reconciling items and escalate as appropriate, including;
Monetary losses –Deposit and Payout
Procedural error – Deposit and Payout
Agent/3rd Party Error – credit back, charges, duplicate processed
Update relevant parties daily on identified trends e.g. unusual activity in deposits and/or withdrawals
Review summary report of daily activity and agree to internal operation reports and escalate differences promptly
Reporting deposits received in merchant and not credited yet in player’s account.
Daily report to be sent out to other teams/merchants for confirmation:
Error confirmation
Balance confirmation/discrepancies
No Bank record for confirmation
Prepare and update individual schedules for financial statement line items
Maintain a proper repository for all supporting documentation
Perform other tasks to support the team and business objectives as required

Requirements

Experience with financial reconciliation: Proven ability to reconcile financial transactions between various sources, such as PSPs, banks, and internal reports.
Attention to detail: Strong capability to identify and resolve discrepancies between financial reports and transactional data.
Communication skills: Experience liaising with external and internal stakeholders to resolve issues and report trends.
Analytical skills: Ability to analyze financial summaries and identify unusual trends or discrepancies for timely escalation.
Report generation: Proven ability to prepare and analyse financial reports
Documentation management: Experience maintaining organized and accessible documentation and managing access appropriately.
Problem-solving skills: Demonstrated experience in escalating and resolving issues
Strong computer skills including Excel

By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.

Reconciliation Specialist

Job Description