Supervisor Assistant

We are seeking an organised and reliable Supervisor Assistant to support daily operations, coordinate staff activities and assist with the management of property bookings and guest services.

Key Responsibilities: - Assist the Supervisor with daily operations and task coordination. - Manage emails, records and data entry related to properties and bookings. - Prepare reports and maintain communication with guests, property owners and service providers. - Manage and coordinate reservations across Expedia, Airbnb and Booking.com. - Handle guest enquiries, cancellations, complaints, refunds and disputes. - Coordinate check-in and check-out arrangements. - Schedule and monitor cleaning and maintenance activities. - Liaise with service providers and report property damage or urgent repair requirements. - Support the team in maintaining service quality and safety standards.