Systems Support Engineer – Hybrid & Flexible

Own complex L2 application challenges.
Deepen your SQL, Oracle & API expertise.
Enjoy hybrid flexibility & long-term stability.

This is an excellent opportunity to join a highly established international organisation as a Systems Support Specialist, offering you exceptional career stability, long-term professional growth and exposure to a diverse, international working environment.

As a Technical Application Support Engineer, you will collaborate with First Line Support, development and infrastructure teams, giving you the possibility to extend your troubleshooting knowledge, incident management and systems support expertise. Become part of a large and experienced IT department, working alongside technical specialists across multiple areas of technology. This collaborative environment will give you valuable exposure to international colleagues, experienced professionals and a broad range of enterprise systems, enabling you to expand your technical capabilities and develop your career.

You will gain hands-on exposure to troubleshooting business-critical applications across Windows environments, Oracle databases, SQL procedures and APIs within a complex and regulated technology environment, giving you to contribute to a modern enterprise technology environment and expand your capabilities.

You will:

Deliver System Support and related business-critical applications.
Investigate incidents received from First Line Support and identify the underlying cause.
Troubleshoot Windows-based applications and Oracle databases using SQL.
Support backend applications, APIs, HR portals and iOS and Android applications.
Analyse, maintain and rewrite complex operational scripts supporting daily business processes.
Collaborate with Development, Infrastructure and other technical teams to resolve complex incidents.

Skills / Experience:

2+ years of experience within Application Support, Software Support or a similar technical support position.
Understanding of SQL, with hands-on exposure to Oracle databases and procedures.
Experience with APIs, backend or mobile applications, and development.

Salary & Benefits: €35,000–€45,000 + Performance Bonus, Flexible & Reduced Summer Hours, Health, Life & Personal Accident Insurance, On-site Gym, Birthday Leave, Pension Plan, Transport & Canteen Allowances, Training Sponsorship, Wellbeing Support and Staff Discounts.

For more information, contact Lautaro Hengemühler confidentially on +356 26016713.

I specialise in recruiting for the infrastructure space in Malta. If you wish to discuss this or other opportunities, please feel free to contact me.

About Archer – Archer IT Recruitment is a Specialist IT Recruitment Consultancy based in Malta.

Systems Support Engineer – Hybrid & Flexible

Job Description