Housekeeping Supervisor

The Ona Group is a dynamic and growing business group with a strong passion for hospitality and guest experience. The Ona Group proudly manages two Marriott-branded hotels, Courtyard by Marriott in Sliema and AC Hotels St. Julian’s.

Beyond hospitality, The Ona Group also oversees The Ona Retail Ltd, operating a number of retail outlets across Malta and continuing to expand while staying true to its values of hospitality, care, and excellent service.

We are seeking a dedicated Housekeeping Supervisor to join our team at Courtyard Sliema. This role is essential in ensuring excellent service and smooth operations, while enhancing the overall guest experience at our property.

This position plays a key role within our operational structure, supporting daily coordination, team performance, and the consistent delivery of high standards across the department.

Key responsibilities include but are not limited to:

• Supervise and coordinate daily housekeeping operations and team activities.
• Ensure consistency in brand standards across all the property. (Back-of-house, guest rooms and public areas).
• Conduct inspections and maintain compliance with health, safety, and company standards.
• Support staff training, scheduling, performance monitoring, and team development.
• Monitor housekeeping supplies, inventory, and equipment to ensure smooth operations.
• Handle guest requests and concerns professionally while delivering excellent customer service.
• Collaborate with other departments to support operational efficiency and guest satisfaction.
• Assist management in achieving departmental targets and maintaining quality standards.

Requirements

• Strong supervisory / team management skills.
• Excellent attention to detail and organisational abilities.
• Good communication skills.
• Ability to work under pressure and manage multiple tasks efficiently.
• Knowledge of cleaning procedures, chemicals, equipment, and health and safety practices and procedures.
• Problem-solving and decision-making abilities.
• Basic computer literacy for reports and scheduling.
• Flexibility to work shifts, weekends, and public holidays if required.

Benefits

• Access to Marriott’s learning platform.
• Access to the special associate rate available through Marriott.
• A 20% discount on our retail outlets.
• One free meal while on duty.
• Opportunities to participate in company social gatherings and team events.
• The opportunity to develop your skills and experience within an internationally recognised hospitality brand.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

If you are passionate about hospitality and ready to grow and thrive in your career, we would love to hear from you!

Apply by submitting a copy of your resume via the Apply button.