FULL TIME
HAL LUQA, MALTA
SHIFT
06 November 2026
Ref: 457256

Schedule and dispatch workers, equipment, or service vehicles. Receipt, processing and distribution of all catering orders for air carriers and monitoring of all flights until their departure time.

Schedule and dispatch workers, equipment, or service vehicles. Receipt, processing and distribution of all catering orders for air carriers and monitoring of all flights until their departure time. Directly supervise and coordinate the activities of clerical and administrative support workers. Major Duties and Responsibilities:

Responsible to liaise with the Deputy General Manager on the day to day operations.
Prepare documentation related to catering orders/supplies (supplies list, delivery order, stickers) for food and non-food production.
Responsible to organize and schedule transportation of catering according to customer’s ramp movements and/or other requirements including deployment of personnel to man transportation units.
Co-ordinates with other departments to ensure timely smooth running of production.
Ensure that catering for all customers is ready on time for departure as and when requested.
Ensure the proper use of aircraft check sheets for the preparation of meals. Make the necessary entries on all dispatch documents in a neat, organized and legible manner.
Sealing and documenting of catering trolleys.
Provide the necessary documentation for invoicing.
Exercise due diligence in the handling of cash payments and managing such payments in a secure manner to avoid losses, pilferages and thefts.
Ensure that all requested top-ups are prepared /delivered to the aircraft on time and without any delay.
Ensure that hygiene standards are strictly maintained and observed by personnel deployed within the dispatch section.
Responsible to update the ICARUS records.
Exercise due diligence to ensure that all security measures as stipulated by the company, AVSEC, MIA or any other relative airport authority are observed at all times.
Maintain a good business relationship with all customers.
Is entirely responsible for the whole operation in the absence of senior management.
Maintain a high level of personal hygiene, be well groomed and wear clean uniform.
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
Aid and assist in the daily duties and requirements of the department.
Confer with staff to resolve performance and personnel problems, and to discuss company policies.
Maintain required records of working hours of all personnel through the distribution sheets.
Instruct staff in work policies and procedures.
Recommend changes that could improve service and increase operational efficiency.
Maintain a high level of product quality and performance in his/her work,
Maintain a high level of efficiency in the performance of his/her duties.
Observe all company rules and regulations,
Carrying out work safely and responsibly,
Provides direction for all day-to-day operations.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Establishes and maintains open, collaborative relationships with employees.
Ensure that the area within his/her responsibility is properly organized, staffed and directed.
Make the Company’s values and management principles live in the department.
Be flexible and able to work in other departments.
Maintain a high level of personal hygiene, be well groomed and wear clean uniform.

Profiles

If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

PROFILE 1

Language

Reading

Speaking

Understanding

Writing

ENGLISH

Competencies

Draw up/check international freight transport docs (customs invoice, single administrative document, letter of credit...)
Draw up detailing of drivers over the network or intervention zone
Draw up and adjust the daily schedule for drivers
Inform/advise customers about formalities on international freight transport (legal provisions, taxes, guarantees...)
Organise and plan transportation routes for vehicles according to traffic intensity, available vehicles...
Organise and plan routes of drivers
Organise handling of orders for road freight transport according to customer orders
Control or monitor organisation of transportation. Identify problems and make adjustments
Follow-up transport of goods. Inform customer about proceeding. Suggest solutions in case of problems

Past Experience

Occupation

Experience(months)

CLERK, SHIPPING AND TRANSPORT

Driving Licences

No Driving Licenses required for this vacancy

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Salary: €1,890-1,900 per month

Dispatch Officer

Job Description