FULL TIME
TAS-SLIEMA, MALTA
FULL DAY
02 November 2026
Ref: 456784

If you are enthusiastic enjoy working in a customer-focused setting, we would love to hear from you.

You must also possess the following knowledge, skills and abilities:

Fluent in Maltese and English.
Passion for sales and a strong customer service orientation.
Ability to work weekends and flexible hours.
Previous retail experience is a plus but not required.
Strong communication and interpersonal skills.
Ability to work well in a team environment. The key responsibilities of this post include:
Assist customers with product selection and inquiries, providing outstanding service.
Process transactions accurately and efficiently at the point of sale.
Maintain a clean and organized shop environment.
Stock shelves and manage inventory to ensure product availability.
Collaborate with team members to achieve sales targets and enhance customer satisfaction.
Engage with customers in Maltese, ensuring effective communication and a personalized shopping experience.

Profiles

Competencies

Welcome customer. Determine his/her wishes and advise on products and services
Inform customer about extra services (discount, delivery, free credit, fidelity card)
Deal with customer complaints (grant discounts, clarify regulations...)
Familiarise customer with and lead them to the right person (technician, sales assistant, head of customer service...)
Make nature of the call known (order, sales, information, advertising, assistance...)
Present solutions to customer complaints or pass file to the litigation/logistics.... department
Collect and deal with complaints of users, clients, occupants, ...
Inform customer about product characteristics; advise customer on his/her choice

Past Experience

Occupation

Experience(months)

CLERK, CONTACT CENTRE INFORMATION (CUSTOMER CARE)

Driving Licences

No Driving Licenses required for this vacancy

Apply

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Salary: €1,200 per month

Retail Host

Job Description