FULL TIME
TAS-SLIEMA, MALTA
FULL DAY
21 October 2026
Ref: 455777

This role is responsible for managing, optimizing, and promoting our online casino game portfolio to ensure an engaging, compliant, and profitable player experience.

We are a European leader in sports betting, is much more than just an online gaming site! Also offering Poker, Horse Racing, and Casino games across various countries and continents, it is an inspiring and forward-thinking company: every day brings new challenges in a modern and dynamic environment. As an influential player in the tech industry, with strong and sustained growth over the years, we believe in innovation through diversity and inclusion and encourage everyone to reach their full potential. With our multicultural team, we provide an optimal, safe and responsible gaming experience, powered by cutting-edge technology. WHY JOIN US? 🚀 Success comes from passionate and committed teams. Here’s why you’ll love working with us: 💡An international and creative environment where every project is an opportunity to innovate 📈Hypergrowth that brings new challenges and development opportunities every day 🏡A healthy work-life balance: flexible remote work and workplace well-being are essential pillars for us. 🌟A unique and friendly atmosphere, with 1,600 employees across 5 countries and our headquarters in Bordeaux Are you passionate about sports and tech? Join us and help shape the future of online gaming! ENTER THE GAME 🎮 Reporting directly to the Casino Games Manager, we are seeking a motivated and detail-oriented Casino Games Specialist to join our Casino Games team. This role is responsible for managing, optimizing, and promoting our online casino game portfolio to ensure an engaging, compliant, and profitable player experience. The Casino Games Specialist acts as a bridge between game providers, internal teams, and marketing to drive performance, monitor KPIs, and deliver an outstanding gaming offering. YOUR ROLE WITH US 🔥 As a Casino Games Specialist , you will join the Casino Games team, made up of 5 people, whose role is to:

Curate, launch, and sustain a high-performing game portfolio from diverse global providers.
Plan and coordinate release schedules, negotiate promotional opportunities, and oversee the timely delivery of all game assets.
Monitor and interpret key performance metrics to assess game success and player engagement.
Identify underperforming titles and implement targeted strategies to improve visibility, retention, and revenue.
Collaborate with marketing teams to create, launch, and evaluate game-focused promotions, tournaments, and events.
Build and maintain strong partnerships with game providers to secure exclusive content and early access releases.
Work closely with product, design, and compliance teams to deliver seamless integration of new content and features.
Ensure all games adhere to regulatory requirements.
Stay ahead of iGaming market trends, competitor offerings, and emerging technologies.
Propose and champion innovative game formats to boost player engagement and lifetime value. WHO ARE WE LOOKING FOR? 🔍 We are looking for passionate and curious professionals who bring kindness and a touch of enthusiasm! This job is for you if you have:
Knowledge of online casino game mechanics, with at least 1 year of experience in the casino gaming industry and familiarity with leading providers.
Strong analytical skills, with the ability to interpret player behavior and analyze performance data to drive insights.
Exceptional communication abilities, coupled with proven expertise in managing supplier relationships effectively.
A collaborative team player with a proactive and results-driven approach to achieving goals.
Highly adaptable, with strong problem-solving skills and the ability to thrive in dynamic environments. WHAT CAN YOU EXPECT FROM THIS RECRUITMENT? 📝 If your application is shortlisted, you will meet with the relevant hiring managers and an HR representative throughout the recruitment process. You may also be asked to complete technical assessments and a psychometric test, depending on the role. The recruitment process typically takes between 3 to 6 weeks, ensuring a smooth and engaging experience for you. WHAT CAN YOU EXPECT? 🎁 🌍Travel & Leisure benefit up to €600 per year 🏋️Fitness benefit up to €30 per month 🍽️Meal allowance 🩺Private health insurance after 6 months of employment ✅Private pension scheme after 6 months of employment 🏠Relocation package 💻Hybrid work arrangement from Malta ✈️Possibility to work remotely from home country for a few weeks per year 📚Constant focus on skills development with a personalised annual training program 📈Career development in an international environment Indefinite contract, available immediately in Sliema, Malta

Profiles

If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

PROFILE 1

Language

Reading

Speaking

Understanding

Writing

ENGLISH

Competencies

Supply machines. Record data (daily receipts on opening and closing the games...)
Deal with customer complaints (grant discounts, clarify regulations...)
Familiarise customer with and lead them to the right person (technician, sales assistant, head of customer service...)
Make nature of the call known (order, sales, information, advertising, assistance...)
Present solutions to customer complaints or pass file to the litigation/logistics.... department
Collect and deal with complaints of users, clients, occupants, ...
Advise and provide technical assistance to teams, departments, executives, management

Past Experience

Occupation

Experience(months)

CLERK, CONTACT CENTRE INFORMATION (CUSTOMER CARE)

Driving Licences

No Driving Licenses required for this vacancy

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Salary: €35,000-38,000 per year

Casino Games Specialist F/m

Job Description