FULL TIME
HAL GHAXAQ, MALTA
FULL DAY
16 October 2026
Ref: 455435

We are looking for a motivated and experienced individual to join our team as a After Sales Co-ordinator.

Preparing quotes and technical submittals as per company’s standard format efficiently and effectively. Acknowledging the client/customer emails within the day. Authorisation of escalation and priority levels for customer cases. Managing data input for customer cases, maximising integrity and consistency for continuous improvement. Responding to complaints from customers and give after-sales support when requested. Co-ordinating the technical team by managing schedules and communicating relevant information. Communicate and liaise between customers/suppliers/visitors and relevant staff. Monitoring of the support case management process and system, including regular interaction with support and service personnel to ensure customer urgency is a priority.

Profiles

Competencies

Check actions performed; make recommendations
Coordinate department activities. Analyse monitoring instruments and make suggestions for improvement
Coordinate department activities and support human resources (personnel management).
Explaining activity (giving instructions, demonstrating, ...). Coordinating interaction within the group.
Coordinate and organise flows of information for functioning of department or organisation (directives, meetings...)
Take up after sales services (replace returned articles, reimburse...)

Past Experience

Occupation

Experience(months)

COORDINATOR, ADMINISTRATION, OFFICE ADMINISTRATION OR MANAGEMENT

Driving Licences

No Driving Licenses required for this vacancy

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Salary: €18,000-24,000 per year

After Sales Coordinator

Job Description