1f:T7e7,

FULL TIME
SAN GILJAN, MALTA
FULL DAY
14 December 2026
Ref: 455085

For more information, please copy and paste this link into your browser: https://secure-jobsplus.gov.mt/Filerepository/Jobsplus/medirect_dff_cso.pdf

Please quote the vacancy number in your email. Applicants must be Maltese/EU Nationals/other nationals who are entitled to equal treatment as EU Nationals with regards to employment due to EU legislation & treaty rights about the free movement of workers.

Profiles

If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

PROFILE 1

Language

Reading

Speaking

Understanding

Writing

DUTCH

FRENCH

ENGLISH

Competencies

Answer internal or external telephone calls. Pass on messages to guests
Collect and deal with complaints of users, clients, occupants, ...
Deal with customer complaints (grant discounts, clarify regulations...)
Handle: incoming calls (consumer service, take orders, provide assistance to customers...)
Handle: outgoing calls (customer loyalty, canvassing for customers, sales to private individuals and companies...)
Inform customer about product characteristics; advise customer on his/her choice

Past Experience

Occupation

Experience(months)

CLERK, CONTACT CENTRE INFORMATION (CUSTOMER CARE)

Driving Licences

No Driving Licenses required for this vacancy

Apply

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Message to employer

You must complete the account profile creation to be able to apply for a course.

Salary: €25,000-35,000 per year

Customer Support Officer (dutch/flemish & French)

Job Description