FULL TIME
IL-BELT VALLETTA, MALTA
SHIFT
07 October 2026
Ref: 454654

We are seeking a Client Experience Representative to provide an exceptional customer experience and maintain high standards of service across our boutique shops.

Key Responsibilities

Greet clients warmly and create meaningful interactions.
Become a product expert to confidently recommend items.
Upsell, cross-sell, and promote specials to drive sales.
Ensure a seamless client experience through teamwork.
Maintain boutique cleanliness and product presentation.
Process orders accurately and handle transactions professionally.
Prepare high-quality beverages following company standards.
Follow all health, safety, and hygiene protocols.
Attend training for continuous skill development. What We’re Looking For:
Passion for customer service and sales.
Strong communication and teamwork skills.
Ability to thrive in a fast-paced environment.
Prior experience in retail or hospitality is a plus.

Profiles

If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

PROFILE 1

Language

Reading

Speaking

Understanding

Writing

ENGLISH

ISCED Level: Upper secondary education - Level (3)

Competencies

Clean tables/bar/counter. Clean and maintain bar and serving room utensils
Clean tables. Clean restaurant area
Do the mise en place in the restaurant area and utility room. Preparing tables for service
Wash/rinse glasses
Take care of presentation of products, hot/cold dishes in serving counter/buffet. Replenish throughout service
Prepare drinks and serve to customers at the counter/bar, in their room or on the terrace
Offer wine list, advise customers and take orders
Receive payment for refreshments
Inform customer about composition of products (salads, sandwiches...). Take order
Check cash register at the beginning of the working day. Count contents of cash register at closing time
Do washing up
Prepare simple dishes (salads, raw vegetable platter, cheese platter, desserts...)
Receive payments
Receive and check goods. Store goods in cold-storage room or pantry
Prepare and/or heat: salads
Prepare and/or heat: sandwiches
Prepare and/or heat: pastries
Receive goods/products and store (beer barrels, bottle racks)
Serve food in restaurant

Past Experience

Occupation

Experience(months)

WAITER

Driving Licences

No Driving Licenses required for this vacancy

Apply

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Salary: €1,150 per month

Client Experience Representative

Job Description