FULL TIME
SAN GILJAN, MALTA
SHIFT
15 September 2026
Ref: 452969

Welcomes guests, manages reservations, check-ins, check-outs and payments, responds to enquiries, and assists with setting up and operating the hotel’s continental breakfast service.

The Front Desk receptionist is responsible for welcoming guests and providing friendly, efficient and professional service throughout their stay. The role includes managing reservations, completing check-ins and check-outs, processing payments, responding to guest enquiries and assisting with the set-up and operation of the hotel’s continental breakfast service.

Profiles

Competencies

Put telephone calls through to clients
Register reservations and allocate occupation of rooms, apartments, bungalows...
Collect clients' remarks on quality of reception, equipment, personnel
Inform customer about organization services and reservation procedure
Register follow-up data of activities (reservation/cancellation/sales...). Draft daily statistics reports (occupancy/average price...)
Answer customers' questions during their stay
Welcome customers on their arrival. Deal with administrative formalities of their stay
Draw up invoices for accommodation costs, check means of payment and receive payments
Accompany clients to their room/suite. Offer additional services (television, telephone, minibar)
Run errands at customer or company request
Exchange currency for foreign customers
Receive client at arrival and departure
Close cash register and check outstanding accounts
Inform clients on services of organisation and shows, restaurants, tourist attractions/places...

Past Experience

Occupation

Experience(months)

RECEPTIONIST, HOTEL

Driving Licences

No Driving Licenses required for this vacancy

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Front Desk Receptionist Day/night

Job Description