FULL TIME
BIRKIRKARA, MALTA
FULL DAY
08 September 2026
Ref: 452399

Provide technical assistance to customers and staff, troubleshoot hardware and software issues, install and configure systems, resolve technical problems, and maintain IT equipment and systems.

The company focuses on delivering Data Centre Services and IT Outsourcing services to 100+ enterprise customers in the Gaming Industry, Financial Services, Telcos and Government, with 30 FTE’s who are passionate about technology and have a customer centric approach. We are seeking to recruit a Full Time Technical Support Specialist to join our current team. The chosen candidate will be reporting to the Technical Services Manager and will be responsible for executing the following main duties amongst others:

Constantly monitoring system health, report anomalies and conducting troubleshooting.
Setting up and maintaining Windows Servers, scaling with your level of expertise.
Monitoring firewalls and performing basic administration tasks, such as setting up VPN users.
Managing user access, roles, and system security.
Administering of O365 & Microsoft Exchange services.
Working with various hypervisors, including VMware and Hyper-V.
Providing tiered technical support to clients, from basic to advanced issues.
Working alongside other departments for project execution, coordinating as needed. Skills and competence in Microsoft Windows Server & Workstations, Exchange, Active Directory & Hypervisors will be considered as an asset. The Company will provide on the job training to the right candidate and will also provide exposure to Veeam, VMware, Hyper-V, Linux, Lenovo Servers, Switches & Firewalls. Preference will be given to candidates having more than one year’s experience in the role or similar. All personal details will be treated in strict confidence.

Profiles

If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

PROFILE 1

Language

Reading

Speaking

Understanding

Writing

ENGLISH

ISCED Level: Upper secondary education - Level (3)

Subjects:

Subject Level Grade

MICROSOFT

Competencies

Process and forward numeric or coded information
Retrieve/input/update computer data (search/consult databases) (create badges/registration of persons/phone reports...)
Analyse performance of IT system and propose measures to improve quality, security and productivity
Determine and follow-up access rights in accordance with user and service characteristics
Remotely diagnose a hardware or software problem

Past Experience

Occupation

Experience(months)

TECHNICIAN, COMPUTER NETWORKS AND SYSTEMS

Driving Licences

No Driving Licenses required for this vacancy

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Salary: €22,000-28,000 per year

Technical Support Specialist

Job Description