FULL TIME
TAS-SLIEMA, MALTA
FULL DAY
27 August 2026
Ref: 451521

If you are enthusiastic enjoy working in a customer-focused setting, we would love to hear from you.

You must also possess the following knowledge, skills and abilities:

Fluent in Maltese and English.
Passion for sales and a strong customer service orientation.
Ability to work weekends and flexible hours.
Previous retail experience is a plus but not required.
Strong communication and interpersonal skills.
Ability to work well in a team environment. The key responsibilities of this post include:
Assist customers with product selection and inquiries, providing outstanding service.
Process transactions accurately and efficiently at the point of sale.
Maintain a clean and organized shop environment.
Stock shelves and manage inventory to ensure product availability.
Collaborate with team members to achieve sales targets and enhance customer satisfaction.
Engage with customers in Maltese, ensuring effective communication and a personalized shopping experience.

Profiles

If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

PROFILE 1

Language

Reading

Speaking

Understanding

Writing

ENGLISH

MALTESE

ISCED Level: Upper secondary education - Level (3)

Competencies

Deal with customer complaints (grant discounts, clarify regulations...)
Familiarise customer with and lead them to the right person (technician, sales assistant, head of customer service...)
Make nature of the call known (order, sales, information, advertising, assistance...)
Present solutions to customer complaints or pass file to the litigation/logistics.... department
Collect and deal with complaints of users, clients, occupants, ...
Introduce oneself on the phone. Check identity and data of the person one is speaking to (customer number, address...)
Handle: incoming calls (consumer service, take orders, provide assistance to customers...)
Answer internal or external telephone calls. Pass on messages to guests

Past Experience

Occupation

Experience(months)

CLERK, CONTACT CENTRE INFORMATION (CUSTOMER CARE)

Driving Licences

No Driving Licenses required for this vacancy

Apply

Please be aware that you will be submitting the Application as and that your CV will be part of your application. For additional information, use the message box below.

Message to employer

You must complete the account profile creation to be able to apply for a course.

Salary: €1,200 per month

Retail Host

Job Description