FULL TIME
L-IMRIEHEL, MALTA
FULL DAY
21 August 2026
Ref: 450972

Processes withdrawal transactions for trust, pension and individual accounts, ensuring payments, banking instructions and tax calculations comply with company policies and regulatory requirements while delivering excellent client service.

Key Responsibilities Process Money Out transactions for trust, pension and individual accounts. Prepare and maintain secure banking instructions and records. Monitor cash availability and coordinate cash replenishments. Process death claims and trust fee payments. Calculate tax on withdrawals and payments. Respond to client and internal enquiries, resolving transaction issues promptly. Work collaboratively with advisers, Finance, Investments, PCM, Bereavement Team and third parties to ensure efficient transaction processing. Key Objectives Deliver accurate and timely processing of all withdrawal transactions. Ensure compliance with internal policies and regulatory requirements. Maintain high standards of accuracy, security and client service. Resolve payment and transaction queries efficiently. Key Competencies Planning and organising Analytical decision making Self-awareness and accountability Organisational awareness Client focus Teamwork Effective communication Influencing and relationship building Innovation and continuous improvement Performance focus and attention to detail

Profiles

Competencies

Update management tools for market transactions (transfer/ confirmation/settlement...) after updating reference systems (stocks/ portfolios/issuers...)
Coordinate department activities. Analyse monitoring instruments and make suggestions for improvement
Explaining activity (giving instructions, demonstrating, ...). Coordinating interaction within the group.
Coordinate and organise flows of information for functioning of department or organisation (directives, meetings...)
Provide training in: Administration (office work, data input on pc...)
Check actions performed; make recommendations
Draw up and edit etters, reports, notes...
Coordinate department activities and support human resources (personnel management).

Past Experience

Occupation

Experience(months)

COORDINATOR, ADMINISTRATION, OFFICE ADMINISTRATION OR MANAGEMENT

Driving Licences

No Driving Licenses required for this vacancy

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Salary: €36,000-46,000 per year

Operations Officer

Job Description