We are seeking experienced Housekeeping Room Attendants to join our Housekeeping team. The ideal candidate will be detail-oriented, reliable, and committed to maintaining the highest standards of cleanliness and guest satisfaction.

Key Responsibilities

Guest Room Cleaning and Maintenance:

Clean and sanitise guest rooms, including making beds, dusting, vacuuming, mopping, and replenishing amenities (toiletries, towels, linens, etc.).

Ensure all rooms meet the resort’s cleanliness standards before guest arrival.
Report any maintenance issues (e.g., broken fixtures, malfunctioning appliances) to the Maintenance team.
Restock minibars and room supplies as required.
Handle guest requests promptly (e.g., extra pillows, towels, or toiletries).
Public Areas and Facilities Cleaning:

Maintain cleanliness in restaurants, bars, lobbies, hallways, elevators, and restrooms.

Clean and disinfect indoor and outdoor pools, gym, and spa areas as per hygiene protocols.
Ensure all public spaces are free of debris, spills, and hazards.
Laundry and Linen Management:

Collect, sort, and deliver dirty linens to the laundry department.

Replace bed linens, towels, and robes as per resort standards.
Ensure proper handling of lost and found items.
Compliance and Safety:

Follow health, safety, and sanitation guidelines (including COVID-19 protocols if applicable).

Properly handle and store cleaning chemicals.
Report any suspicious activity or lost items to the security / supervisor.
Guest Interaction and Service Excellence:

Greet guests courteously and respond to requests professionally.

Respect guest privacy and follow “Do Not Disturb” protocols.
Work closely with other departments (Front Desk, Maintenance, F&B) to ensure seamless service.

Qualifications and Skills:

Experience: Previous housekeeping experience in a hotel / resort preferred.
Physical stamina: Ability to lift, bend, and stand for long periods.
Attention to detail: Must ensure immaculate cleanliness.
Time management: Efficient in completing tasks within set schedules.
Team player: Works well with colleagues in a fast-paced environment.
Language skills: Basic English communication required; additional languages (Maltese, Italian, etc.) are a plus.

Working Conditions

Shift work: Rotating shifts, including weekends and holidays.
Environment: Fast-paced, guest-focused luxury resort setting.

Housekeeping Room Attendants

Job Description