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We are looking for an experienced Management and Operations Assistant to provide hands-on support to management and assist with the day-to-day coordination of the business.

This is a varied role involving management support, clients, suppliers, projects, HR administration, finance administration and general operations.

Main responsibilities

Provide administrative and operational support to management
Prepare reports, Excel sheets, quotations and other documentation
Coordinate and follow up with clients, suppliers and employees
Follow up on quotations, orders, projects and outstanding payments
Assist with client complaints and ensure matters are followed through
Assist with HR administration, employee records, contracts, leave and overtime
Assist with finance administration and prepare information for management / accountant
Organise meetings, appointments, travel and other business arrangements
Prepare and follow up correspondence, including technical and supplier-related matters
Keep track of outstanding issues and ensure they are followed through to completion

The ideal candidate

Previous experience in a similar administrative, operations or management-support role
Highly organised and able to manage multiple priorities
Proactive, reliable and able to work independently
Strong communication and follow-up skills
Comfortable dealing with clients, suppliers and employees
Good knowledge of Microsoft Office and Excel
Good attention to detail and confidentiality
Fluent in Maltese and English

Most importantly, we are looking for someone who takes ownership, follows things through and does not need to be constantly reminded what needs to be done.

Management & Operations Assistant

Job Description