Introduction

daves Food Stores is a growing food retail group in Malta, with operations spanning importation, food production, warehousing and distribution, retail, online services, and new developments.

We are currently seeking a motivated and engaging Trainer to lead the daves Academy, our in-house training function, and support learning and development across the entire group.

This is an exciting opportunity for someone who enjoys working with people, learning how different parts of a business operate, and turning complex processes into clear, practical training. You will work closely with Heads of Department to develop and deliver training that helps our employees build the knowledge and skills they need to succeed.

Job Overview

The Trainer will be responsible for coordinating and delivering training across the daves group, primarily from our training facilities at Head Office, with visits to stores, the factory, and the warehouse when required.

You will work directly with Heads of Department to understand their processes and training needs, develop appropriate training materials, deliver sessions, and monitor their effectiveness. You will also coordinate with subject-matter experts from different departments when their hands-on knowledge is required during training.

A key part of the role will be ensuring that every new employee receives consistent onboarding and that new or updated procedures are effectively translated into training across the business.

Job Details

Lead the daves Academy and manage the group's training calendar, facilities, and training materials
Work closely with Heads of Department to understand processes, procedures, and training requirements
Develop clear and engaging training documents, presentations, session plans, checklists, and short training videos
Deliver training sessions to employees across different departments and levels
Deliver training at Head Office, stores, the factory, or the warehouse depending on the requirements of the training
Coordinate with employees and subject-matter experts from relevant departments to support training sessions when required
Deliver onboarding training for new employees across the group, ensuring consistent standards, procedures, and expectations
Translate new and updated SOPs into effective training programmes and ensure they are rolled out within agreed timeframes
Work with Heads of Department to identify skills gaps and develop training plans for their teams
Use technology to improve the delivery and accessibility of training, including video, screen recordings, e-learning, online sessions, and internal systems
Assess the effectiveness of training through assessments, feedback, and follow-up activities
Prepare monthly training reports and share results with the HR Manager and relevant Heads of Department
Maintain accurate and up-to-date training records for all employees across the group
Ensure mandatory training records, including food safety and health & safety training, are maintained and readily available for audit
Continuously review and improve training materials and delivery methods
Be flexible to deliver occasional training sessions outside standard office hours to accommodate different shift patterns

What Makes You A Strong Candidate:

Previous experience delivering training to groups and individuals; experience in food, retail, production, or distribution will be considered an asset
Ability to quickly learn processes from experienced employees and explain them clearly to people with little or no previous experience
Strong presentation and facilitation skills, with the ability to engage different types of audiences
Ability to create clear and practical training materials, including presentations, documents, checklists, and videos
Comfortable using technology and digital tools, including MS Office, video recording and editing software, online meeting platforms, e-learning tools, and new internal systems
Excellent organisational skills and strong attention to detail, particularly when maintaining training records
Fluent in English; knowledge of Maltese will be considered an asset
Knowledge of another foreign language will be considered an advantage
Own transport and a clean driving licence, with the ability to travel between stores, the factory, warehouse, and Head Office
A curious, approachable, energetic, and patient attitude
Comfortable working with employees across very different areas of the business

Additional Experience Considered An Asset:

Train-the-Trainer or adult education certification
Food Safety Level 2 or above
Familiarity with SOP and quality management systems, including BRCGS, HACCP, or similar
Experience establishing or managing an in-house training academy or learning function
Experience creating e-learning content or working with a Learning Management System (LMS)

Why You’ll Love It Here

5% staff discount on shopping at daves Food Stores
Ongoing training and development opportunities
The opportunity to build and develop the daves Academy from the ground up
Exposure to every area of a fast-growing Maltese food group, from importation and production to warehousing and retail
Career growth prospects within the group

You’ll also be part of a fast-paced environment where learning, teamwork, quality, and continuous improvement are valued every day.

If you’re ready to make a difference through learning and development at daves Food Stores, we look forward to your application!

Trainer

Job Description