Introduction

daves Food Stores is a growing food retail group in Malta committed to quality, freshness, and customer satisfaction. We are currently seeking an experienced and driven Retail Area Manager to oversee the day-to-day operations of multiple stores across our network.

This is an excellent opportunity for a results-oriented retail professional who is passionate about leading teams, driving sales performance, and ensuring operational excellence while delivering an outstanding customer experience

Job Overview

The Retail Area Manager is responsible for the overall performance of several daves Food Stores, ensuring each location operates efficiently, delivers outstanding customer service, and consistently achieves business objectives. Reporting directly to the Operations Manager and COO, you will lead store teams, monitor key performance indicators, improve operational standards, and drive continuous business growth.

Job Details

Oversee the daily operations of multiple daves Food Stores to ensure company standards are consistently achieved
Conduct regular store visits to monitor cleanliness, merchandising, stock availability, and overall store presentation
Analyse daily, weekly, and monthly sales performance and implement action plans to improve results
Identify underperforming stores and develop strategies to maximise sales and profitability
Lead, coach, mentor, and support Team Leaders to build high-performing store teams
Conduct regular performance reviews, team meetings, and on-the-job training
Prepare weekly staff rosters while effectively managing labour costs, overtime, and staffing levels
Approve employee leave and ensure stores remain adequately staffed at all times
Monitor stock levels across all stores and coordinate stock transfers where necessary
Drive stock accuracy while reducing wastage, shrinkage, and unnecessary losses
Monitor weekly wastage and charity reports and implement corrective actions where required
Ensure correct stock rotation and yellow sticker procedures are consistently followed
Monitor high-risk departments including Fresh, Dairy, and Ready-to-Eat products
Ensure supplier returns and credit notes are processed accurately and on time
Resolve operational challenges efficiently while providing ongoing support to store teams
Prepare and present regular performance reports to senior management
Participate in weekly KPI review meetings and implement action plans to achieve company targets
Attend management meetings with the Operations Manager and COO when required
Take ownership of quarterly KPI performance and contribute towards continuous business improvement

What Makes You A Strong Candidate:

Minimum of two years' experience in retail management, preferably within FMCG or convenience retail
Proven ability to lead, motivate, and develop high-performing teams
Strong commercial awareness with the ability to analyse sales and operational performance
Experience managing labour costs, stock control, wastage, and store profitability
Excellent leadership, communication, and interpersonal skills
Strong organisational, planning, and problem-solving abilities
Experience using retail POS and stock management systems (Eshop experience will be considered an asset)
Good understanding of retail health & safety standards
Knowledge of merchandising and display management will be considered an asset
Flexible to work weekends, public holidays, and varying shifts when required
Must be residing in Malta
Must speak fluent English

Why You’ll Love It Here

5% staff discount on shopping at daves Food Stores
Ongoing training and development opportunities
Career growth prospects within the group

You’ll also be part of a fast-paced environment where quality, teamwork, and continuous improvement are valued every day.

If you’re ready to take the next step with daves Food Stores, we look forward to your application!

Retail Area Manager

Job Description