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The role focuses on conducting thorough onboarding assessments, reviewing due diligence documentation, identifying potential risks, and coordinating effectively with internal stakeholders to facilitate timely onboarding decisions.

Key Responsibilities

Manage and own onboarding applications from submission through completion, ensuring all required information and documentation is obtained and reviewed.

Conduct detailed reviews of KYC, Source of Wealth, Source of Funds, ownership structures, and other due diligence documentation.

Assess onboarding cases, identify potential risks, deficiencies or delays, and escalate matters promptly to the appropriate stakeholders.

Liaise with Business Development, Compliance, and other internal teams to support onboarding decisions and ensure efficient case progression.

Maintain accurate records within the Bank's CRM and onboarding systems.

Ensure adherence to all applicable regulatory requirements, internal policies, and procedures.

Support the continuous improvement of onboarding processes and controls.

Provide guidance and support to other team members where required.

Requirements

Proactive, solution-oriented, and detail-focused approach.

Excellent communication and stakeholder management abilities.

Sound judgement and risk awareness.

Ability to manage multiple priorities effectively.

Strong team player with the ability to work independently.

Education and Experience

Bachelor’s degree in business, Finance, Law, or a related field will be considered an asset.

Proven experience in onboarding, KYC, AML/CFT, Compliance, or a related function within a bank, financial institution, or CSP. (Mandatory)

Experience in reviewing complex customer structures and due diligence documentation.

Strong understanding of regulatory requirements and customer onboarding processes.

Senior Onboarding Officer

Job Description