The NEU Collective – A Fusion of Hospitality and Vacation Bliss

The NEU Collective brings together top-notch hospitality and unforgettable vacation experiences through its selection of hotels and food and beverage outlets. Situated in the lively heart of Gzira, 115 The Strand Hotel, Urban Rooms, and Strand Suites offer the perfect base for immersing in the local Mediterranean lifestyle. Guests can also enjoy easy access to Bookbites Café and Strand Café for a refreshing drink or a quick bite.

For a more tranquil retreat, The Cumberland Boutique Hotel on St. John Street provides peaceful surroundings and sweeping views of the iconic Grand Harbour.

The Regional Hotel invites guests to experience modern luxury in the heart of Malta's most dynamic area. Seamlessly blending sophisticated comfort with an enviable location between Sliema and Gzira.

The NEU Collective also takes pride in offering an exceptional array of Mediterranean flavours. Grana Restaurant, located in Sliema and Valletta, is the ideal spot to indulge in gourmet Italian cuisine while sharing special moments with friends and family.

Responsibilities for BookBites Café include, but are not limited to:

Greeting and engaging guests warmly to create a welcoming and friendly atmosphere.
Providing personalised recommendations for coffee, pastries, smoothies, and sandwiches.
Preparing and serving coffee, espresso drinks, smoothies, sandwiches, and pastries to the highest quality standards.
Operating coffee machines, blenders, ovens, and other equipment safely and efficiently.
Maintaining cleanliness and organisation of workstations, counters, and seating areas throughout the day.
Sanitising equipment, utensils, and surfaces regularly in compliance with health and safety regulations.
Monitoring stock levels of coffee beans, pastries, smoothie ingredients, and sandwich components, and restocking promptly.
Assisting with inventory checks and reporting any discrepancies to management.
Following all food safety, hygiene, and sanitation standards at all times.
Handling customer inquiries, special requests, and complaints professionally and promptly.
Collaborating with team members to ensure smooth and efficient service during peak hours.
Adhering to company policies, dress code, and punctuality requirements.
Participating in ongoing training to enhance product knowledge and service skills.

The potential candidate will ideally possess the following skills and qualities:

Previous experience as a barista is a must.
Excellent customer service skills, with the ability to communicate effectively and interact positively with customers.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Attention to detail and accuracy in preparing and serving beverages.
Strong organisational and time management skills.
Ability to work well both independently and as part of a team.
Flexibility to work mornings, evenings, weekends, and holidays as needed.
A food handling certificate is a must.

Interested candidates should send their CV and covering letter through our apply button.

All applications will be treated in the strictest confidence.

Barista

Job Description