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Looking for your next exciting career move in a fast-paced and people-focused environment?

We’re on the lookout for an energetic and customer-oriented Operations Support Representative to join our client’s growing team! If you enjoy helping people, solving problems, and working in a dynamic office environment, this could be the perfect opportunity for you.

What is expected of you?

Handling incoming calls from valued customers and the local sub-agent network, while providing first-level support
Supporting the Operations and Back Office departments to ensure smooth day-to-day operations
Delivering exceptional customer service by resolving enquiries quickly and efficiently
Assisting with administrative duties and front office cashiering tasks when required
Maintaining high standards of professionalism, accuracy, and customer care at all times

What are we looking for?

Fluency in both English and Maltese
Excellent communication and interpersonal skills
Strong organisational and time management abilities
A positive, proactive, and solution-driven mindset
Great attention to detail and the ability to work efficiently under pressure
A team player who is eager to learn and grow professionally
Knowledge of Italian will be considered a strong asset

What’s in it for you?

Competitive salary package
Opportunities for career progression and professional development
A supportive, friendly, and energetic team environment
A rewarding role where your contribution truly makes a difference

Don’t miss this opportunity to take the next step in your career with a company that values talent, teamwork, and exceptional customer service. Apply today and become part of our client’s dynamic team!

Salary: €20,000-25,000 per year

Operations & Back Office Assistant

Job Description