Europharma Ltd. is seeking a Service & Repair Technician / Service Engineer to join its aftersales team. The selected candidate will be responsible for the servicing, maintenance, and repair of a range of medical and laboratory equipment, ensuring high standards of performance and customer satisfaction.

Key Responsibilities

Carry out daily servicing, maintenance, and repair of medical equipment, including mobility scooters, reclining armchairs, motorised beds, blood pressure monitors, and related devices.
Coordinate after-sales service operations to ensure a high level of customer satisfaction.
Perform both preventive and reactive maintenance in line with manufacturer specifications and customer requirements.
Troubleshoot and service Angelantoni refrigeration equipment and Biorad equipment, including IH-500 machines.
Provide technical support and troubleshooting assistance to customers and internal teams.
Ensure compliance with safety regulations, equipment certifications, and best practices.
Ensure spare parts are ordered in a timely manner and kept well organised.
Monitor and optimise maintenance processes to improve service delivery.
Act as a technical reference point for complex fault-finding and diagnostics.
Maintain clear communication across departments and provide technical feedback as required.

The ideal candidate will have:

Technical and/or engineering qualification at MQF Level 4 or higher.
Strong analytical and problem-solving skills.
Ability to work independently with a high level of accountability.
Good organisational and multitasking skills.
Excellent communication and teamwork skills.
Previous experience servicing medical or laboratory equipment will be considered an asset.
Ability to interpret complex schematic diagrams and use software diagnostics tools.

About Us

Europharma Ltd:

Europharma Ltd. is one of the leading importers and distributors in the healthcare industry, having established itself over forty years ago. Europharma is active in the fields of importation, distribution and sales & marketing of a number of pharmaceuticals, food supplements, various medical devices, and aides of the elderly and disabled. Europharma has a distribution network which reaches leading supermarkets, baby shops and all pharmacies in Malta and Gozo on a weekly basis, and sells directly to public through San Gwakkin pharmacy and Europharma Medical Center, Psaila Street B’Kara.

Service & Repair Technician

Job Description