Our client, a very well established iGaming operator, are looking for an experienced candidate to join the team and contribute to the strategic direction and execution of the payments product roadmap.

Main Responsabbilities:

Take ownership of the cashier, monitoring and optimising acceptance rates, conversion and other key payment KPIs.
Monitor payment method performance and identify opportunities to improve the customer payment experience and overall transaction success.
Perform regular testing of payment methods in Production, identifying and troubleshooting any issues or inconsistencies.
Support the configuration and maintenance of payment methods, payment flows and relevant cashier settings.
Manage the rollout of new payment methods, features, configurations and improvements from planning through to implementation.
Coordinate testing and implementation activities, ensuring all relevant stakeholders are aligned and informed throughout the rollout process.
Work closely with Product, Tech, Compliance, Finance, Risk and other internal teams to ensure payment changes are implemented effectively.
Monitor payment performance across different markets, currencies and payment methods, identifying trends and areas for optimisation.
Maintain a strong understanding of the customer payment journey and identify opportunities to improve conversion and reduce payment friction.
Contribute to the wider Payments strategy and roadmap, providing insights based on payment performance, market trends and customer behaviour.
Support the evaluation and introduction of new payment methods and technologies across existing and new markets.
Contribute to ongoing process improvements within the wider Payments function.
Support other Payments-related projects and initiatives as required.

Requirments:

Previous experience within Payments, Payment Operations, Payment Product or a similar role.
Strong understanding of online payment methods, payment flows and the customer cashier journey.
Hands-on experience with payment configurations.
A proactive and hands-on approach, with the ability to manage multiple projects and priorities in a fast-paced environment.
Experience within iGaming, fintech, e-commerce or another high-volume online payments environment would be highly advantageous.

Interested? Great let's talk! Apply directly or send your cv to chanelle.demanuele@exactasolutions.com

Payment Product Specialist

Job Description