The Restaurant Supervisor is responsible for overseeing the daily operations during their designated shift and act as a support to the Restaurant Manager. The chosen candidate will act as bridge between management and staff, ensuring that the restaurant runs efficiently, customer service is exemplary, and staff are motivated and productive.

Duties

Assisting with pre-opening and opening of the restaurant

Coordinating daily Front of House and Back of House restaurant operations

Support in providing on-the-job training to team members to ensure smooth-running operation

Communicating effectively with the team and delegating tasks

Delivering superior service and maximizing customer satisfaction

Assist in organising and supervising shifts

Regularly reviewing product quality and assist in ordering products

Help nurture and maintain positive relationship with suppliers

Collaborate with management to estimate future needs for goods, kitchen utensils, and cleaning products

Asssit in monitoring operational costs and identifying measures to reduce waste

Ensuring required stock is well maintained, including cutlery, glassware, and other equipment

Help establishing and maintaining standard operating procedures for all Front of House personnel

Support efforts to manage the restaurant's reputation and suggesting ways to improve it

Asisst in presenting bills and accepting payments

Lead by example in maintaining cleanliness and a professional personal appearance

Maintain cleanliness and own personal appearance

Work Schedule

40 hours a week split as required by restaurant opening hours

Ability to work a flexible schedule including evenings/weekends/holidays as required

Experience

Proven experience in a supervisory role within the restaurant industry

Experience within a fast-food Greek restaurant would be considered an asset

Knowledge and Skills Required

Expertise in authentic Greek cuisine is an advantage

Fluency in English is required, with Greek proficiency preferred

Professional communication skills, appearance, and behaviour

Strong leadership and team management skills.

Ability to work under pressure and solve problems

Strong interpersonal skills

Effective multitasking and prioritisation abilities

Education and Training

Diploma in Food and Beverage Service Operation or related subject is considered an asset.

European passport or working permission to work in Malta

Restaurant Supervisor

Job Description