JobMatchingPartner is assisting an MFSA-licensed bank based in Malta to find a Chief Operating Officer to join their team.

As a COO, you will provide strategic leadership and oversight across all core operational functions, ensuring efficient, compliant, and customer-focused service delivery.

The role is office-based, with a salary of up to €125K + an benefits package.

Role & Responsibilities

Lead the bank's overall operational function, ensuring effective and consistent delivery across all areas

Ensure full compliance with MFSA requirements and applicable EU banking regulations across operations

Support the bank's digitalisation agenda by introducing and embedding modern technologies, automation, and digital solutions

Develop and maintain operational plans that support the organisation's strategic objectives

Promote a culture of continuous improvement, regularly reviewing and enhancing processes and workflows

Work closely with the CEO and senior leadership team on the execution of business priorities

Oversee operational risk management, ensuring appropriate controls and business continuity measures are in place

Encourage effective collaboration between teams to support smooth day-to-day operations

Monitor operational performance through KPIs, reporting, and analysis to support decision-making

Lead and support organisational change initiatives, ensuring smooth adoption of new systems and processes

Education, Skills & Experience

Proven senior leadership experience within banking or financial services operations in Malta

Strong understanding of MFSA requirements and EU regulatory frameworks

Excellent communication skills in English both written and verbal

Experience in digital transformation or operational improvement initiatives

Strong communication and stakeholder management skills

Analytical mindset with the ability to improve operational performance

Experience managing complex, regulated environments

Strong leadership and interpersonal abilities, with the capacity to work across teams

About this role

Salary around €125K

Office Based in Sliema

Attractive benefits package offered

Note: This role requires prior operational experience in Malta within a regulated banking or financial services environment. Applications without this experience will not be considered.

Apply with your detailed CV in English.

JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.

Salary: €100,000-125,000 per year

Chief Operating Officer

Job Description