IT Support Specialist – Stability & Career Progression

Take your IT career to the next level within a well-established international organisation.
Work with modern technologies across Microsoft 365, networking, cloud and enterprise infrastructure.
Enjoy excellent benefits, long-term job security and exciting career progression opportunities.

This is an excellent opportunity to join a leading international organisation as an IT Support Specialist, allowing you to take your IT Support career to the next level within a well-established and growing business. You will become part of a dynamic hotel environment, giving you the opportunity to support a wide range of business-critical systems and technologies while enjoying long-term career stability.

You will collaborate directly with an experienced IT Manager, giving you broad hands-on exposure across IT Infrastructure, networking, Windows systems, Microsoft 365, Active Directory and different technologies. This is far more than a traditional Help Desk position, enabling you to develop your technical expertise beyond day-to-day troubleshooting while contributing to exciting technology projects, including Oracle POS and cloud-based system migrations.

You will:

Deliver hands-on IT Support and Desktop Support across multiple hotel departments.
Troubleshoot Windows devices, Microsoft 365, Active Directory, hardware and software issues.
Support networking infrastructure, TCP/IP connectivity, Wi-Fi and hotel technology systems.
Maintain and troubleshoot POS terminals, Property Management Systems and guest-facing technology.
Contribute to infrastructure improvements, system upgrades and cloud migration projects.
Collaborate directly with the IT Manager to maintain reliable IT operations and resolve technical incidents.

Skills / Experience:

2+ years of experience in IT Support, Help Desk, Desktop Support or Systems Administration.
Strong knowledge of Windows, Microsoft 365, Active Directory, networking and hands-on troubleshooting.
Previous IT experience, CCNA certification or Maltese language skills would be an advantage.

Salary & Benefits: €26,000 – €30,000 + Health Insurance, Meals on Duty, Food Allowance, Hotel Discounts & Accommodation Discounts, on-call schedule.

For more information, contact Lautaro Hengemühler confidentially on +356 26016713

I specialise in recruiting within the IT Infrastructure and Support space in Malta. If you wish to discuss this or other opportunities, please feel free to contact me.

About Archer – Archer IT Recruitment is a Specialist IT Recruitment Consultancy based in Malta.

IT Support Specialist – Stability & Career Progression

Job Description