1f:T74d,

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping team, ensuring all guest rooms and public areas are cleaned and maintained to the highest standards.

The Housekeeping Supervisor plays a key role in delivering an excellent guest experience by ensuring a clean, safe, and welcoming environment.

Key Responsibilities

Supervise, coordinate, and support the daily activities of housekeeping staff.

Assign daily cleaning schedules and ensure tasks are completed efficiently and to the required standards.

Inspect guest rooms, corridors, public areas, and other facilities to ensure cleanliness, maintenance, and presentation meet company expectations.

Monitor staff performance and provide coaching, training, and ongoing support to improve productivity and service quality.

Assist with onboarding and training new housekeeping employees on cleaning procedures, safety protocols, and company standards.

Ensure all cleaning equipment and chemicals are used safely and stored in accordance with health and safety regulations.

Monitor inventory levels of cleaning supplies, linens, towels, and amenities, and report replenishment needs.

Coordinate with the Maintenance department to report and follow up on maintenance issues identified during inspections.

Handle guest requests and complaints related to housekeeping promptly, professionally, and courteously.

Ensure compliance with company policies, hygiene standards, occupational health and safety requirements, and environmental procedures.

Maintain accurate housekeeping records, including room status reports, inspection checklists, and inventory records.

Support the Executive Housekeeper or Housekeeping Manager in planning staffing levels and daily operations.

Housekeeping Supervisor

Job Description