The role of Maintenance Manager is a crucial position, responsible for ensuring that all hotel facilities and equipment are kept in optimal working condition. This position oversees general maintenance, repairs, and preventative upkeep, ensuring seamless operations and guest satisfaction.

Key Responsibilities

Facility Maintenance and Repairs

Supervise the Maintenance team in carrying out general repairs and preventative maintenance.

Ensure all guest bedrooms, front-of-house, and back-of-house areas are properly maintained.
Oversee the upkeep of heating, ventilating, and air conditioning systems.
Coordinate with external contractors and review their work before approval.
Maintain firefighting equipment and ensure emergency procedures are followed.
Ensure plant rooms and workshops are kept orderly and clean.
Manage access and control of master keys in line with security policies.
Support the hotel's energy conservation program and cost efficiency initiatives.
Budget and Compliance

Prepare and manage the department’s operating and capital expenditure budgets.

Ensure compliance with all health and safety regulations and hotel standards.
Maintain records of maintenance work, inspections, and compliance documents.
Report defects in buildings, plants, or equipment according to company procedures.
Operational Support

Work closely with the Hotel Manager and Heads of Department to ensure smooth operations.

Provide technical support and guidance to other departments.
Ensure a flexible work schedule to maintain uninterrupted hotel services

Health and Safety

This role requires compliance with health and safety regulations including:

Aware of and comply with safe working practices as stipulated by the Health and Safety Act, and as applicable to your place of work. This will include the incumbent’s awareness of any specific hazards at the workplace.
Lead and support initiatives promoting sustainability and Health and Safety, ensuring compliance with environmental regulations and workplace safety standards while fostering a culture of responsible practices across the organisation
Wearing of appropriate protective clothing provided by or recommended by the company will be obligatory
To report and defects in the building, plant or equipment according to company procedures
To ensure that any accidents to the team, guests or visitors are reported immediately in accordance with the correct procedures
To attend and complete statutory Fire, Health and Safety training, and to be fully conversant with and abide by the rules concerning

Fire, Health and Safety

Regulations, such as COHSS in the European Union, relating to controls of substance hazardous to health
Risk assessments for your department
Hotel fire and bomb procedures

Maintenance Manager

Job Description