Workshop Team Leader

Our client, a well-established automotive group in Malta, is seeking an experienced and technically skilled Workshop Team Leader to join its Aftersales team.

The successful candidate will play a key role in supervising daily workshop operations, guiding technicians, and ensuring that repairs are completed efficiently and to the highest quality standards. This position is ideal for a senior automotive technician looking to take on a leadership role.

Key Responsibilities

• Supervise, support, and guide technicians in their daily workshop activities.
• Provide technical assistance with complex diagnostics, troubleshooting, and repairs.
• Ensure all work is carried out in accordance with manufacturer procedures, technical specifications, and quality standards.
• Monitor the quality of workmanship and minimise repeat repairs.
• Plan, schedule, and allocate workshop jobs according to technicians’ skills, availability, and workload.
• Monitor repair progress to ensure jobs are completed within agreed timelines.
• Coordinate with Service Advisors regarding job priorities, repair updates, and customer deadlines.
• Ensure repair orders and warranty documentation are completed accurately and submitted to the relevant department.
• Monitor technician productivity and overall workshop performance, identifying opportunities to improve efficiency.
• Ensure effective use of workshop capacity, tools, equipment, and resources.
• Report technical or operational issues to the Service Manager or Aftersales Manager, including requirements for additional parts or tools.
• Maintain a clean, safe, and organised workshop environment, reporting any damages or safety concerns.
• Ensure compliance with company procedures and franchise standards.
• Monitor manufacturer-related performance targets, including CitNOW targets and upselling objectives.

Requirements

• Level 4 qualification as a Master Technician or higher.
• Minimum of 5 years of experience working as an automotive technician.
• Additional automotive technical qualifications would be considered an asset.
• Valid driving licence.
• Strong technical knowledge and diagnostic skills.
• Previous experience guiding or supervising a team would be an advantage.
• Excellent planning, organisational, and time management skills.
• Strong communication and coordination abilities.
• Good people management and problem-solving skills.
• High attention to detail and commitment to quality standards.

What Our Client Offers

• Opportunity to take on a leadership role within an established automotive group.
• Professional development and technical training opportunities.
• A dynamic working environment within the automotive industry.

If you are an experienced automotive technician with strong technical expertise and the ability to lead and motivate a team, we would love to hear from you. Apply today!

About Us

Outreach Recruitment is a startup recruitment agency made up from a combination of expertise in various industries that have come together to support the local market in finding PEOPLE to join their teams. Our aim is to connect quality PEOPLE to businesses in order to support the growth for both.