Our client is seeking an experienced Head of Spa to provide strategic leadership and oversee the performance and development of its spa operations.

This is a senior position suited to a commercially minded spa professional with strong leadership skills and a passion for delivering exceptional guest experiences.

Key Responsibilities

Provide strategic direction and leadership across all spa operations.
Drive revenue growth and profitability through pricing, promotions, service development, and commercial initiatives.
Ensure exceptional guest experiences and consistently high service standards.
Lead, mentor, and develop Spa Managers and their teams.
Oversee budgeting, financial planning, and cost control.
Monitor key performance indicators, guest feedback, and market trends to identify opportunities for improvement.
Develop and implement standard operating procedures and ensure consistency across all locations.
Collaborate with Marketing on campaigns, packages, and seasonal offers.
Maintain strong relationships with suppliers and business partners.
Ensure compliance with health, safety, and hygiene standards.
Stay updated with wellness trends, industry developments, and competitor activity.
Identify opportunities for innovation and continuous improvement.

Requirements

Currently residing in Malta.
Minimum five years of experience in Spa Management, including at least two years in a senior or multi-site role.
Previous experience as a Head of Spa, Spa Director, Senior Spa Manager, or similar position.
Strong commercial and financial understanding, with a proven ability to drive revenue and profitability.
In-depth knowledge of spa, wellness, and beauty operations.
Excellent leadership skills with the ability to manage and develop teams across multiple locations.
Strong analytical, organisational, and problem-solving skills.
Excellent communication and interpersonal abilities.
Passion for delivering outstanding guest experiences.
Fluent English; additional languages are considered an asset.
Ability to perform effectively in a fast-paced, high-standard environment.

Ready for Your Next Leadership Opportunity?

If you are an experienced spa professional ready to take the next step in your career and lead multi-site operations, apply today!

Head of Spa

Job Description