Company Introduction

Our client is a gaming solutions provider.

Job Responsibilities and Duties

Build and maintain strong, long-term relationships with clients, ensuring a high level of customer satisfaction;
Develop a thorough understanding of clients' business needs and provide tailored solutions to support their objectives;
Act as the primary point of contact for assigned client accounts, managing day-to-day communication and resolving queries in a timely manner;
Coordinate with internal departments to ensure the successful delivery of products and services in line with client expectations;
Monitor client satisfaction, proactively identifying and resolving issues to strengthen client relationships;
Identify opportunities to grow existing accounts through cross-selling and upselling initiatives;
Prepare regular account updates and reports, maintaining accurate records of client activities and business opportunities;
Support additional account management and business development activities as required.

Experience

Previous experience as an Account Manager within the iGaming industry is essential;
Strong experience managing client relationships and key accounts;
Proven ability to identify business growth opportunities and maximise account performance.

Personal Skills

Excellent interpersonal and relationship-building skills;
Strong commercial awareness and customer-focused approach;
Proactive and results-driven mindset;
Strong organisational and time management abilities;
Ability to manage multiple client accounts simultaneously;
Strong problem-solving and negotiation skills;
Ability to work independently while collaborating effectively within a team.

Please note that all job applicants will be automatically added to the Broadwing LTD candidate database and will receive an automatic email with user credentials to benefit from our online platform.

Account Manager (EU)

Job Description