Weaver FinTech Group is a leading digital financial services ecosystem connecting consumers to smarter, more flexible ways to pay, borrow, and protect what matters most. Our brands — Pay Just Now and FinChoice — empower millions of South Africans through innovative Payments, Lending, and Insurance solutions.

We’re a data-first organisation built on collaboration, innovation, and purpose: to make digital finance simpler, more inclusive, and more human.

The Role: Fraud Agent

Your leader: Fraud Operations Manager

Location: Wynberg, Cape Town

More about the role

Analyzing data to identify suspicious transactions.
Investigating suspicious transactions to identify potential fraud.
Trend analysis based on investigation outcomes.
Investigation of disputed transactions/account
Identifying syndicates based on transactional data.
Obtaining necessary supporting documents and filtering potential fraudulent transactions.
Delivering a high standard of work within agreed SLA’s
Effectively manage fraud database.
Managing client and stakeholder relationships with supervision.
Actively seek to expand current external fraud partners.
Providing current and prospective customers with excellent service.
Adhering to agreed SLA’s.
Providing support to the business.

More about you:

Grade 12 / Matric or equivalent.
1-2 years of previous fraud environment experience.
Fraud prevention applications (Instinct)
MS Office (Excel, Word, Outlook)

Reciprocity and trust are the foundation of how we work. We believe that each of us show up every day to do our best work and help one another and our customers. Strong, meaningful relationships underpin our culture and success, and we value authenticity and transparency. We value equity and strive to be fair and balanced. We celebrate our differences and understand that how they contribute positively to the team.

Fraud Agent (Finchoice)

Job Description