Responsible for the daily maintenance and upkeep of hotel properties, including guest rooms and common areas. Carries out repairs, conducts regular inspections, identifies maintenance needs and provides practical guidance to other maintenance staff.

Key Responsibilities

Maintenance & Repairs

Carry out general maintenance and repair work across the Company’s hotel properties.
Respond promptly to maintenance issues and carry out preventative maintenance where required.
Identify issues requiring specialist contractors or further action and escalate these appropriately.
Ensure maintenance work is completed safely and to the required standard.

Inspections & Planning

Carry out regular checks of guest rooms, common areas and facilities to identify maintenance requirements.
Identify and report maintenance works required across the properties and contribute to the planning and prioritisation of works.
Plan and manage own workload effectively in line with priorities agreed with the Director of Operations.
Keep the Director of Operations informed of significant or recurring maintenance issues.

Coordination & Communication

Provide practical guidance to other maintenance personnel on work priorities and required standards.
Follow up on maintenance works to ensure they are completed appropriately.
Liaise with Hotel Managers and other departments regarding maintenance requirements.
Coordinate with external contractors where required.
Work flexibly across all Company hotel properties according to operational needs.

General Responsibilities

Use Company tools, equipment and materials safely and responsibly.
Comply with all Company policies, procedures and health and safety requirements.
Carry out duties with professionalism, reliability and due consideration for guests and hotel operations.
Undertake any reasonable duties consistent with the nature and level of the role as may be required by the EMPLOYER from time to time.

Maintenance Lead

Job Description