For over 30 years, our client has built a reputation for reliability, exceptional service, and putting their customers first.

As they continue to grow, they're looking for a Technical Operations Lead who enjoys leading by example.

This is a hands-on role where you'll split your time between leading a small team of technicians and getting involved in the technical work yourself.

What you'll be doing

Leading and coordinating a team of field technicians, ensuring workloads are planned efficiently, and service standards remain high.
Managing the company's fleet of service vehicles, including servicing, repairs, maintenance and replacement vehicles when required.
Diagnosing and resolving technical faults including mechanical, electrical and electronic issues.
Carrying out installations, preventative maintenance and repairs.
Acting as the main point of contact for customers, providing updates on repairs, maintenance schedules and ongoing service requirements.
Supporting technicians with complex technical issues and providing guidance whenever needed.
Managing spare parts inventory and ensuring technicians have the equipment required to complete their work efficiently.
Maintaining accurate service documentation and ensuring all work is carried out in line with company procedures and health & safety standards.
Participating in emergency breakdown support when required.

We we're looking for:

A valid driving licence
Previous experience working in a technical field service or maintenance environment.
Experience leading or mentoring a technical team.
Strong fault-finding and diagnostic skills across electrical and mechanical equipment.
Excellent organisational skills with the ability to prioritise multiple tasks.
A customer-focused approach and strong communication skills.
A proactive mindset with the confidence to make decisions and solve problems independently.
Must be already based in Malta

What's in it for you:

Join a well-established company with over 30 years of success in the industry.
Flexi working hours, with the option to work either 8:00am–4:00pm or 9:00am–5:00pm.
A company vehicle that can be taken home.
The opportunity to take ownership of a key role where your technical expertise and leadership will make a real impact.
A supportive, close-knit team with long-term career prospects.

About Us

Konnekt:

Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.

At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.

Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.

Technical Operations Lead

Job Description