Our client is looking to recruit ma Regional Manager to join their growing team. Reporting to the Managing director the chosen candidate will:

Oversee the day-to-day operations of multiple branches, ensuring efficiency, consistency, and profitability.
Align branch performance with the company's strategic objectives and business goals.
Drive revenue growth, profitability, and market share across the assigned region.
Monitor branch KPIs, implementing corrective actions and continuous improvement initiatives where required.
Prepare and present monthly operational and financial performance reports to the Managing Director.
Lead business development initiatives, identify new market opportunities, and support regional expansion.
Ensure the effective implementation of company sales, marketing, and growth strategies.
Build and maintain strong relationships with key clients, partners, and stakeholders.
Conduct regular branch visits and management meetings to review performance, set objectives, and resolve operational issues.
Ensure consistent service standards, operational procedures, branding, and customer experience across all branches.
Promote collaboration and the sharing of best practices between branches.
Oversee the allocation of client enquiries and monitor follow-up processes to maximise customer satisfaction and conversion.
Resolve escalated client complaints promptly and professionally.
Oversee sales administration from reservation through completion, including POS agreements and final deeds where required.
Ensure the timely collection of company fees, commissions, and outstanding payments.
Monitor sales transactions for accuracy, compliance, and timely completion, liaising with legal advisors, notaries, and other stakeholders.
Lead recruitment, onboarding, training, coaching, and performance management across the region.
Foster a high-performing, collaborative, and accountable culture while supporting talent development, succession planning, and employee engagement.
Manage employee relations in collaboration with HR and ensure consistent application of company policies and procedures.
Ensure all branches operate in compliance with legal, regulatory, and company requirements.
Maintain effective governance, operational controls, risk management, and due diligence processes, identifying and mitigating operational risks.

Requirements

Results-driven with a proactive and hands-on management style.
Sound knowledge of sales operations, property transactions, and regulatory compliance.
Strong organisational and problem-solving abilities.
Excellent commercial and business development acumen.

Education and Experience

Bachelor's degree in Business Administration, Management, Real Estate, or a related field (preferred).
Minimum of 5 years' experience in a senior management role overseeing multiple branches or business units.
Experience within the real estate or property sector is highly desirable.
Demonstrated success in driving operational performance, sales growth, and team development.
Valid driving licence and willingness to travel regularly between branches.

Benefits

Competitive Commission Structure

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Regional Manager

Job Description