Our client, an established Insurance company is looking to hire a Claims Associate to support their operations and grow into a Claims Handler role. In this fast-paced position, you will learn the full claims lifecycle while managing core administrative duties.

Key Responsibilities

Register new claims accurately, process and reconcile invoices, prepare settlement instructions, maintain updated files, and assist with management or regulatory reports.
Review claim documentation for accuracy, gather supporting evidence (medical reports, police statements, receipts), and shadow specialists to learn policy application and decision-making across personal, motor, commercial, and health lines.
Provide courteous support to clients, brokers, and service providers via phone, email, or in-person visits, taking clear notes and escalating complex queries to senior team members when necessary.

Requirements

Business fluency in English (written and verbal)
Competency in Microsoft Office and general data management software
Sharp attention to detail, strong organizational & multitasking skils, and willingness to learn
· Eager to learn and develop knowledge of insurance products and claims handling.

Education and Experience

A Levels standard, or insurance qualification would be considered an asset
Previous experience in office administration, client facing roles or insurance sector is preferred

Benefits

Flexible hours
Summer working hours
Birthday Leave
Health & Life insurance, as well as Voluntary Pension Scheme
New Mothers - can switch to reduced hours until child is 3years old
Continuous learning and Development programs and sponsorships
Quarterly team events

About Us
Konnekt:
Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.
At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.
Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.

Claims Associate

Job Description