The Care Worker provides essential support to individuals in their own home or community settings. Their primary role is to assist with daily living activities, ensuring the well-being of patients and supporting them in maintaining their independence. Care workers will also engage in promoting physical and mental health, providing companionship, and assisting with personal care needs.

Key Responsibilities

Assistance with Activities of Daily Living.
- The Care Worker will assist clients with their personal care, including bathing, grooming, dressing, and mouth hygiene. They will support mobility by assisting with transfers from bed to chair, helping with walking, and repositioning to prevent pressure ulcers. Additionally, the Care Worker will assist with toileting needs, including the use of commodes, bedpans, urine bags, and nappy changes.
- Assist with feeding as per the care plan.
- Assist with the fitting of assistive devices and/or aids such as artificial limbs and sensory communication aids.
- Aid in maintaining continence or managing incontinence, ensuring dignity and comfort.
- Remind and assist clients to perform prescribed exercises in accordance with specialised advice.
Monitoring and Documentation
- Assist in documenting the care provided and promptly report any changes in the client’s condition to the relevant manager / department.
- Able to identify risks associated with pressure ulcers.
- Able to identify abnormalities with eating and drinking difficulties.
- Monitor for any weight loss or weight gain.
- Identifies breathing difficulties.
- Able to identify abnormalities with bladder and bowel function.
- Maintain accurate and up-to-date records as per the organisation’s policies and procedures.
Health and Safety
- Maintain a safe environment by properly using equipment and eliminating potential hazards, such as slippery surfaces, loose rugs or mats, unstable step stools, and safely utilising all available home equipment.
- Ensure a safe, hygienic and comfortable home environment.
- Assist in the safe moving and handling to prevent injuries or discomfort.
- Act promptly in case of emergencies, such as falls or sudden illness.
- Ensure the safe use of mobility aids such as walking frames, hoists and wheelchairs.
- Follow infection control protocols and adhere to health and safety regulations.
Communication and Teamwork
- Maintain effective communication with clients, families, and other healthcare professionals to ensure coordinated care.
- Establish a caring, trusting relationship with clients to foster open communication.
Domestic and Facility Duties
- Maintain a clean, tidy and clutter-free environment.
- Perform domestic tasks, such as bed-making, cleaning and sanitising equipment.
- Dispose of waste in accordance with safety protocols.
Mental and Emotional Support
- Provide emotional support to patients/residents/clients, ensuring they feel valued, respected, and heard.
- Assist in activities that promote social interaction, recreation, and well-being.
- Provide social interaction to support and enhance the client’s mental well-being.
Respect, Empathy, Dignity, and Privacy
- The Care Worker is responsible for treating all clients with the utmost respect, empathy, and dignity. They will ensure that each individual’s privacy is maintained at all times, adhering to confidentiality protocols and safeguarding personal information. The Care Worker will provide compassionate care, actively listen to patient needs, and create a supportive environment where clients feel valued, respected, and comfortable.
Other Duties
- Attend organised training sessions to improve skills and knowledge.
- Perform any additional tasks as delegated by the employer, in alignment with the care worker’s level of education and qualifications.
- Care Workers must never, even when instructed, perform the following tasks:
  - Administer feeds to enterally fed patients.
  - Provide care for continuous, intermittent or bolus intravenous infusions.
  - Treat wounds.
  - Attempt to insert, change, or irrigate any indwelling catheter, Nasogastric tubes, stomas or drains.
  - Remove sutures.
  - Take and record blood glucose levels, blood pressure, pulse or temperature.
  - Prepare or administer any treatment.
  - Interpret medical results.
  - Make changes to care plans.

Work Environment

Conditions: The role may involve exposure to biological hazards such as infections and bodily fluids. It requires physical stamina, including prolonged standing and assisting individuals with mobility. The work environment can be fast-paced and may include noise and other potential stressors. Care Workers may be exposed to varying home environments, including different hygiene and safety conditions.

Dress code and PPE: Any uniform requirements or the need for personal protective equipment.
Work setting: Work is carried out in clients’ homes, requiring travel between different locations and as otherwise required by the company.
Shifts and hours: Work schedules may include mornings, evenings, weekends and public holidays.
Collaboration and supervision: The role involves working as part of a multidisciplinary team, with varying levels of supervision depending on responsibilities. In addition to team collaboration, care workers must demonstrate the ability to assess situations, manage their workload autonomously, and take appropriate action based on the client’s needs.

Employee Acknowledgment

I have read and understand the job description for the Care Worker position. I acknowledge that I am able to perform the essential functions as outlined. I understand that my responsibilities and duties may be modified or changed by the Company as necessary.

Care Worker

Job Description