Overall Purpose

The employee is responsible for unpacking, storage, retrieval and sales of automotive spare parts to our customers, and for the supply of spare parts to workshop employees.

Main Duties & Responsibility

To prepare orders for both internal and external clients for collection.

To inspect spare parts upon arrival, unpack them, check them and store them in the proper designated areas within the Parts Department.

To deal with insurance companies by preparing the parts for delivery and cater to any of their needs.

To prepare service WIPS for the following days as needed.

To report to your superior anything noted during routine duties that can cause loss or damage to stock.

To assist colleagues and superiors when and as required in any duties related to the Parts Department.

To keep the stores area clean and separate waste for collection.

To attend any required training organised by the Company.

To ensure that Protective Clothing and Equipment provided by the Company are always used and worn.

To carry out any additional duties assigned by the Parts Manager.

To ensure strict adherence to Security, Health and Safety regulations and Company policies.

To report any near misses or accidents to the Health and Safety Co-Ordinator or any other staff member in the Human Resources Department.

To report any Health and Safety Hazards to the Health and Safety Co-Ordinator or the Parts Manager.

Knowledge

Automotive parts identification – basic understanding of parts by category (engine, suspension, electrical, etc.)
Parts Catalogue System ( Not Required – Training will be provided )
Inventory control – bin locations
Customer Care
Safety protocols – proper handling of hazardous or heavy items
Basic vehicle systems – understanding where parts go and what they do helps avoid errors

Skills

Attention to detail – accurate part numbers, labelling, and stock counts
Computer literacy
Communication – clear interaction with technicians and customers
Customer service – helpful and friendly when dealing with clients or the service department
Teamwork – collaborating with other parts personnel, technicians, and supervisors

Parts Personnel II

Job Description